Privacy
In short
Rock & Tide, based in Belgrade, is responsible for your data. We process it only as far as we need to keep the site running, answer your enquiry and do the work you hire us for. We never sell it, and we never share it with anyone who isn’t working for us.
What we collect
What you send us yourself (name, email, phone number, website address and your message), what comes up while we work together, and the technical data every website logs on a visit, such as your IP address, device type and the time of the visit.
Why
To keep the site running and secure, to reply to you and prepare a quote or a website check, to do the work we agreed and meet our legal obligations, and to understand how the site is used so we can keep improving it.
Cookies and analytics
The site uses what it needs in order to work. Cookies that aren’t essential, for analytics or advertising for example, are only used with your consent, and you can withdraw it at any time.
Who has access
We do, along with trusted providers who handle hosting, email and similar services for us, only as far as they need to and under an obligation to keep the data safe.
How long
We keep data for as long as the purpose we collected it for requires, or as long as the law requires, and then delete it.
Security
We take all necessary technical and organisational measures to protect data against loss, misuse and unauthorised access.
Your rights
You can ask to see your data, to have it corrected or deleted, or to restrict how it is used, and you can object to its use. Write to us at hello@rockandtide.com. If you believe your rights have been breached, you can complain to your data protection authority; in Serbia that is the Commissioner for Information of Public Importance and Personal Data Protection.
Changes
We update this policy from time to time. The current version is always on this page, with the date of the last change.
Last updated: